Services

Family Park Support is a management company specializing in the professional management and operation of apartment buildings.

Maintaining common property

1

Supplying electricity to common-use facilities in apartment buildings

Frequency: Ongoing

2

Technical monitoring of elevator equipment

Where agreements are concluded with a specialized service provider

Frequency: Ongoing

3

Maintaining and repairing the facades and entrances of apartment buildings to the required standard

Frequency: As needed

4

Ensuring the technical serviceability of drinking water pumps installed in the basement

Apartment buildings whose design does not provide for the installation of water pumps are excluded

Frequency: Ongoing

5

Restoring and patching the roof waterproofing layer of apartment buildings, and maintaining and carrying out routine repairs of basement utility networks, shaft utility networks, and electrical networks

Frequency: Ongoing

6

Keeping gutters in good working order and regularly cleaning them

Frequency: Ongoing

7

Hydraulic pressure-testing the building's internal heating system and flushing it while filled with network water, as well as properly maintaining and servicing the building's internal heat systems

For buildings heated by local and central heating systems

Frequency: Once a year

8

Ensuring the thermal insulation of apartment buildings, including sealing work and taking the necessary measures to glaze window and door gaps in the entrances

Frequency: During the autumn-winter season

9

Deratization and disinsection of apartment buildings, and disinfection of local treatment facilities (septic tanks) and outdoor toilets in the adjoining area

Frequency: As needed

10

Emptying sewage ditches (pits)

For buildings not connected to the sewage network

Frequency: Once every three months

11

Cleaning the entrances and elevator lobbies of apartment buildings

Frequency: Once a week

12

Carrying out fire-safety measures

Frequency: Ongoing

Landscaping and improvement of the areas adjoining apartment buildings

13

Maintaining the technical condition and cleanliness, and carrying out repairs, of children's and sports playgrounds belonging to apartment buildings under the management of management organizations

Frequency: Ongoing

14

Landscaping the area, mowing grass, and pruning trees

Frequency: Ongoing

15

Clearing snow and removing ice from entrances in adverse weather conditions

Frequency: As needed

16

Cleaning (sweeping) the adjoining areas

Frequency: Once every three days

Building management

This is not a list of services, but the management functions assigned to the management organization by law.

Mening uyim

On the basis of Resolution PQ-48 and No. 3824, management processes are being digitized step by step through the Mening uyim information and billing system.

Annual work plan and budget

An annual plan and financing budget is prepared for each building.

Reporting and transparency

Information on completed work, income, expenses, and budget execution is prepared according to the established procedure.

Common meters

The overall consumption of gas, electricity, and drinking water is recorded separately for each apartment building.

Emergency dispatch service

Under No. 3824, the management organization must organize an emergency dispatch service that operates 24 hours a day.

The list of services may vary depending on each building's characteristics. For example, elevator service is not provided in a building without an elevator.

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